Policies and Terms of Service

We have your best interest at heart, so if you have any concerns please read through this guide on how to reach out to us and what we can do for you.

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You are in control of your personal information.

In May 2018, the European Union strengthened the rules governing the use of individuals whose data are provided to businesses. The rules included such things as, the right to be 'forgotten'. The General Data Protection Regulation (or GDPR) instructed businesses to take greater responsibility for how personal data, such as your name, email or phone number, are used and kept secure.

WitchesWorkshop and OTHER magazine already had policies on the protection of personal privacy and data before the introduction of GDPR. The third-party email services we use ensured nothing could happen without an individual's approval; such as your right to unsubscribe or update your email preferences. Our emails provide an easy press-button opt-out and/or self-governance of your preferences.

To help provide even greater transparency with how WitchesWorkshop and OTHER magazine do things this page provides both a summary and more detailed explanations. Our policy guidelines below come under advice from a legal team of experts.

Because the guide below is not just our ideas and voice but forms a legal agreement, the language can be a bit 'legalese', i.e., formal and technical. The following provides a plain English explanation of how your data may be used by us to communicate with you.

TRANSPARENCY

Here are a couple of typical scenario explanations of what happens when you give us your name and email address.

Scenario 1. You fill in an enquiry form on one of our web pages, and you want to know about a workshop that is coming up. The workshop could be an in-person or an online course, or even a witch camp retreat-style event.

What happens next? To provide you with all the relevant information you will receive from us several emails. The first might be a general response and thank you for your interest. A second email will provide details about the workshop, or if that event is full, you'll be informed that you are on a waiting list

Your name and email are kept on a secure email server and are never shared. When a new workshop event is offered or details in our magazine are available you will be sent an update and information.

Scenario 2. You ask for more information about any of our workshops or our publications.

What happens next? To provide you with all the relevant information you will receive several emails from us. We usually first reply with a ‘thank you’ message and then usually explain what you can expect to receive from us (e.g., how many emails and the frequency of emails).

The next email will tell you about what we do and how you can attend future workshops and courses, any costs, or news about our publications. If there was a free download viable a link to the download page is provided. For any physical print publications, your order will involve you providing a delivery address via the ordering page. This along with your name and email address is held on the secure server by our email provider and not us.

Your name, address and email are never shared.

WHAT OUR FANTASTIC MEMBERS SAY

“The ritual was a truly transformational and healing experience... I experienced energy so powerful that it racked my body back and forth like a serpent. Drum rhythms I've never played before, and then I turned into a cat! I feel like I've been to voodoo land and back!”

Clare

Privacy, Terms and Conditions

Privacy Policy

Respecting your privacy

It is WitchesWorkshop and OTHER magazine’s policy to respect your privacy regarding any information we may collect from you or which you may provide to us. Set out below are the circumstances in which we collect and use the information you provide us. We have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information. We will only collect and use your Personal Data where:

  We have lawful grounds to do so, including to comply with our legal obligations;
We are performing a contract with you for our services; and
We have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU (European Union) General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, WitchesWorkshop and OTHER magazine, are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy. This policy is effective as of 5 May 2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.  

1. Personal Data we collect via our websites witchesworkshop.com and other-magazine.com  We only collect Personal Data where you choose to interact with us on the Website in the following ways:

 You receive free content, including eBooks, videos and offers and in return, you provide us with your email address, First name, and Last name.
When you engage us in a service such as a design project or workshop and in return you provide us with your Name, Email address, and Phone number.
Any Personal Data which you provide to us in the free text box of the form: Payment method choice (payment details are held by our payment processor, not us).
Survey forms and in return, you provide us with your Name, Email address, and Phone number.
Any Personal Data which you provide to us in the free text box of the form.• When you complete the media enquiries.

Data that we collect automatically
We automatically collect certain information when you visit our Website. This might include the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data. We may also collect data automatically through our use of cookies on the Website. You are free to adjust your settings and disable cookies.

2. Use of your Personal Data  
We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:  

Process and manage your use of our website; 
Respond to your questions, comments and requests;
Where you have opted-in to receive marketing from us, we deliver communications that are relevant to your preferences and may be of interest to you;
 Improve our services and Website through analysis of information.

Privacy Policy continued

We garantee your privacy is respected

3. Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us.
These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences.
Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.

4. Keeping your Personal Data secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

5. Retention periods for use of your Personal Data
We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.

6. Children
This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.

7. Access to and control over your Personal Data
You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email or via our postal address (see below):

See what Personal Data we hold about you (if any), including why we are holding it and to whom it could be disclosed to;
Ask us to change/correct your Personal Data;
Ask us to delete your Personal Data;
Object to the processing of your Personal Data;
Ask us to restrict the processing of your Personal Data;
Withdraw any consents you have given us to the processing of your Personal Data; and
Express any concerns you have about third parties' use of your Personal Data.

Change of purpose
We will only use your Personal Data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Contact
Please see our contact details below.

Terms and Conditions

Use WitchesWorkshop and Other magazine with confidence

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the witchesworkshop.com and other-magazine.com websites and any workshops or services operated by us.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. This Terms and Conditions agreement for WitchesWorkshop and OTHER magazine is powered by TermsFeed.

LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by WitchesWorkshop or OTHER magazine.

WitchesWorkshop or OTHER magazine has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that WitchesWorkshop or OTHER magazine shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

TERMINATION
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

CHANGES
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

WitchesWorkshop Cancellation policy

What you should immediately

In the event, you have to cancel you can apply for a refund. It is essential that you provide adequate notice to the organizers. The time required for a refund from a cancelation varies depending what the event is; this 14-days prior to a retreat and 7-days for a workshop.

We have strict guidelines for cancellation if you want a refund. The amount of time expended in setting students up for our events forms a significant part of the work, therefore you must adhere to providing adequate notice. There is much work done behind the scenes preparing to run the workshops and retreats—including prepurchasing of materials, booking venues, and catering.

Please note, there is no guarantee of a refund, but each request is examined on its merit. The more notification time you provide will help to support your application. We allow for a possibility of the transfer of your booking to another workshop time when possible, but this is always at the discretion of the organizer. Retreats are frequently one-off events and so cannot generally be transferred to another retreat event.

Should the organizer cancel the event, an arrangement for a full refund is automatically made. In circumstances where only a postponement of the workshop or retreat is to happen, the student may elect to have their fee transferred to the new date, or they may request a refund.

What should you do if you can’t attend?

Please read carefully

For Witch Camp retreat events:

Should you be unable to attend a retreat, you can elect a substitute student or friend to take your place. An additional charge may be applicable; for example, where a non-member is substituted for a member.

A request for a full refund should be made in writing (by email) more than 14 days before the scheduled event. Regrettably, no refunds are offered after that time. If the retreat is cancelled or postponed by the organizers, a full refund or transfer will be made.

Witch Circle and other face-to-face workshops and courses:
Should you be unable to attend a workshop, you can apply for a substitute student or friend to take your place. An additional charge may be applicable, for example, where a non-member is substituting a member's place. Regrettably, no refunds will be made for the value of the course materials already provided at the time of registration.

A full refund will be made for cancellation by a student if made in writing (by email) more than 7 days before the event. Regrettably, no refunds will be made after that time.

What if we cancel an event?

In circumstances where this event has to be cancelled or postponed by the organizer, a full refund will be made to the student. If the student prefers they may elect to have, their payment transferred to the next equivalent workshop.

Online workshops and courses

Because you are provided access to the course materials on payment, regrettably no refunds will be made to the value of these items.

If you have any concerns, please contact Tim Ozpagan info@witchesworkshop.com